Beschreibung
The book is based on the latest editions of the quality management systems` standards and upon a series of specialized papers recently published. It integrates original ideas and practical solutions resulting from scientific and consulting activities in management and quality management, the competence field of the book`s authors. The paperwork provides a description of the way organizations should approach quality by addressing the requirements and tools specific to quality management systems according to the ISO 9001 model. Therefor it represents a useful introductory work accessible to students from technical and economics faculties, as well as managers and employees from economic and nonprofit organizations.